Solved: Sony Xperia unlock code not working

Anonymous · ‎26-12-2015

Hi! Just got a letters code to unlock my phone when requested with a different provider sim card but i can only type a number code! I dont have a choice to use letters!

Cleoriff · ‎26-12-2015

Hi @Anonymous Also have a look at this help link. It includes info for Contact and payg customers..

http://www.o2.co.uk/help/phones-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-network

If you continue to have problems then you need to speak to customer services

http://www.o2.co.uk/contactus

Veritas Numquam Perit

View solution in original post

viridis · ‎26-12-2015

Apply for the code again using the automated application in myO2

Cleoriff · ‎26-12-2015

Hi @Anonymous Also have a look at this help link. It includes info for Contact and payg customers..

http://www.o2.co.uk/help/phones-and-devices/unlocking-an-o2-mobile-to-use-on-a-different-network

If you continue to have problems then you need to speak to customer services

http://www.o2.co.uk/contactus

Veritas Numquam Perit

MI5 · ‎26-12-2015

You have received a PAC which is used to port you number not an unlock code for handset.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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