Sony Xperia Z3 Black Screen Of Death (TWICE!!!)
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on 14-07-2015 14:22
Hey guys,
I purchased the Xperia Z3 about a month ago... the phone was brilliant until about 3 days of use the phone went black and i could still use to touch screen and hear all the sound effects but there was no image on the screen other than a backlight. So i got the phone replaced and hoped it was just a faulty unit. However after using the replacment phone for about a month the exact same thing happened on sunday! i have tried factory reset and still no luck. I have now got another brand new replacement coming from my phone company due to them believing it may have been a bad batch of phones.
I was just wondering if anyone has had this issue and knows a reason why this is happening? i do remember turning on some sort of screen optimization setting a day before this issue happened on both occations... could it be a software issue causing the hardware to fail??
I want answers because if this happens for a third time I will seriously have to consider never buying a sony product again. Very frustrating
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on 14-07-2015 14:26
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on 14-07-2015 14:33
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on 14-07-2015 14:33
Are you sure this isn't an app causing the problem? I'm not sure of the faulty batch theory....
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on 14-07-2015 14:45
Not heard of this happening with the Z3 mind so it's a new one on me.
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on 14-07-2015 15:13
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on 14-07-2015 15:13
Battery saving apps can give this kind of issue tho.
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on 14-07-2015 16:09
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on 14-07-2015 16:09
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on 14-07-2015 16:09
i will be careful what apps i install on the new one based on the responses here
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on 14-07-2015 16:17
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on 14-07-2015 16:17
Fingers crossed for the new one
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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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