Solved: Some sites must be over 18

Anonymous · ‎18-02-2015

Hi

Some sites I go to are asking me to sign up and register to access the site, it's an 02 message to restrict to over 18. Obviously I want to access any site I want to without silly payments.

Secondly - I am doing some work on the net and have my own site but when I check it on my mobile it is giving me this over 18 requirement. Why would a site that has nothing malign on it have an over 18 flag?

Cheers

A

jonsie · ‎18-02-2015

Customer service can remove the restriction for you. As for your own site I'm not sure why there is a restriction on there. Again, you need to call customer service I'm afraid. You can check it here :

http://urlchecker18plus.o2.co.uk/

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎18-02-2015

Customer service can remove the restriction for you. As for your own site I'm not sure why there is a restriction on there. Again, you need to call customer service I'm afraid. You can check it here :

http://urlchecker18plus.o2.co.uk/

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎18-02-2015

O2 help here regarding website classification http://www.o2.co.uk/help/everything-else/age-restricted-content-and-age-verification
You can have the restriction on your account lifted by following the one off CC verification process or by contacting CS http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-02-2015

Thanks I'll have a look at those options

Anonymous · ‎26-02-2015

Hi @Anonymous any updates on this? Please stay in touch with the Community and let us know how things progress.

Anonymous · ‎19-03-2015

It seems that some sites now just don't load up when I search and click on them. I don't know if they are still blocked. I noticed one site 'no2id' was blocked at my work and I tried it on mobile. It didn't go to the site but didn't do anything. Not sure what's up or why things still seem to be blocked. Maybe the government have a stranglehold over the networks as part of their licencing contract to restrict all "controversial" sites.

Anonymous · ‎01-07-2015

Hi

No I also have a personal blog I run and this is blocked as well on my mobile. Any other ideas why it is just a news site?

Thanks

Andrew

Toby · ‎01-07-2015

Hi @Anonymous.

Please send me a private message and we can see what's going on here

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jonsie · ‎01-07-2015

@Anonymous wrote:
Hi

No I also have a personal blog I run and this is blocked as well on my mobile. Any other ideas why it is just a news site?

Thanks

Andrew

Are there adverts on your website via the hosting service?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎09-07-2015

Hi there are google ads on my site although I have another site with those and isn't blocked so din't think it's that.

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