cancel
Showing results for 
Search instead for 
Did you mean: 

Smart lock on S5 lolipop 5.0

Anonymous
Not applicable

Hey there folks.

My o2 S5 updated to 5.0 lolipop OTA a couple days ago. No stability issues and running well.

However, one of the features I was greatly anticipating was the smart lock feature. Having the ability to have lock screen disabled in trusted areas would have been great.

But (there's always a but) I'm afraid I can't find it. It simply isn't there in the security menu in settings. No smart lock sub menu is listed. Nothing, nada, nill and zilch.

Any ideas? Has it been left out for some reason? Googling extensively brings up nothing apart from many articles on how to enable and use it (which ive followed).

 

Specs,

Android version 5.0

Baseband version - G900FXXU1BNL9

Kernel version - 3.4.0-3624618 dpi@SWDD5623#1 Thu Dec 18 17:35:48 KST 2014

Build number - LRX21T.G900FXXU1BNL9

Security software version - MDF v1.1 Release 4 

                                                 VPN v1.4 Release 3

Knox version 2.3

 

Thanks in advance for any info/suggestions. 

 

Jase..

Message 1 of 64
8,496 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 151699 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Try Security >Advanced >Trust Agents and see if it's turned on?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 6 of 64
5,455 Views
63 REPLIES 63

MI5
Level 94: Supreme
  • 151699 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Have you read this?
You need a security function enabled before it will work http://www.solvemix.com/index.php/android-smartphones/259-android-lollipop-how-to-activate-smart-loc...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 64
5,509 Views

Anonymous
Not applicable

Hi there, thanks for the reply.

Yes Sir, that articles is one of the many I've read whilst searching for answers. Ive tried with pin, swipe, password and the fingerprint scanner. Still not there in the security menu in settings.

Strange for sure.

Message 3 of 64
5,499 Views

MI5
Level 94: Supreme
  • 151699 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
I would wait until someone else with O2 firmware can confirm it should be there and if so, do a factory reset....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 64
5,493 Views

Anonymous
Not applicable

Thanks again.

I did a hard reset after the update (always do, less change of conflicts by exerience of previous updates over the years.) 

Here's some screen shots of my security menu is settings (as I scroll down )

 

Screenshot_2015-01-25-13-44-54.png

Screenshot_2015-01-25-13-45-14.pngScreenshot_2015-01-25-13-45-32.pngScreenshot_2015-01-25-13-45-43.png

Message 5 of 64
5,479 Views

MI5
Level 94: Supreme
  • 151699 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Try Security >Advanced >Trust Agents and see if it's turned on?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 64
5,456 Views

Anonymous
Not applicable

You Sir are a genius.

A Million thanks. It was indeed in there and needed to be turned on.

 

Thanks again, very much appreciated.

 

Jase..

 

Message 7 of 64
5,448 Views

MI5
Level 94: Supreme
  • 151699 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Good news, happy to help slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 8 of 64
5,438 Views

Anonymous
Not applicable
A"Genius"? @MI5 surely not.

A MASTERMIND now that is now like it
Message 9 of 64
5,437 Views

Cleoriff
  • 127475 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@Anonymous wrote:

You Sir are a genius.

A Million thanks. It was indeed in there and needed to be turned on.

 

Thanks again, very much appreciated.

 

Jase..

 


And just confirms my opinion.... "Every picture tells a story".....much better than just words Happy Dance

Veritas Numquam Perit

Girl in a jacket
Message 10 of 64
5,404 Views