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Cabc
Level 1: Joiner
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Ordered new sim as calls cutting out..received it many months ago from customer services..is it too late to try swapping it now or does it have expiry date?..and if I swap it how do I request my old number back..not changing provider or contract or anything else??

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MI5
Level 94: Supreme
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@Cabc 

No expiry on blank sim cards.

How to swap here Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 154553 Posts
  • 658 Topics
  • 29434 Solutions
Registered:

@Cabc 

No expiry on blank sim cards.

How to swap here Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
Level 86: Prestigious
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@Cabc If you're not comfortable doing the swap yourself, call into an O2 store and they'll do it for you right there. There shouldn't be an issue with the blank you have, but they can give you a new one if there's a problem. The sim swap can take up to 24 hours but it's normally much quicker than that. Be sure to bring identification with you.

I DO NOT WORK FOR O2



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