
on 11-08-2015 03:07
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on 11-08-2015 03:07
Can O2 put the deal on my existing sim instead of sending another?
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on 11-08-2015 07:46
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on 11-08-2015 07:46
Hi @Anonymous
Welcome to the forum
The simple answer to your question is.... yes they can put the new tariff on your old sim
They did this for me when I swapped to a sim only deal from a 24 month contract
I kept my old 3G micro sim from my S3...popped it in my new phone (Note 3) and I was up and running. I changed it eventually to a 4G sim as my phone and tariff were 4G compliant.....
Veritas Numquam Perit

on 11-08-2015 06:16
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on 11-08-2015 06:16
If the previous account was PAYG then you'll need to use the new SIM card as Contract and PAYG SIM cards hold different information.
The other reasons for changing SIM card are :
Sim is faulty.
Old sim is 3G compliant and new tariff is 4G.
New phone takes a different sized SIM card. (Sim adapters are available to change a nano sim into a Micro Sim or Standard Sim Card Size)
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on 11-08-2015 07:46
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on 11-08-2015 07:46
Hi @Anonymous
Welcome to the forum
The simple answer to your question is.... yes they can put the new tariff on your old sim
They did this for me when I swapped to a sim only deal from a 24 month contract
I kept my old 3G micro sim from my S3...popped it in my new phone (Note 3) and I was up and running. I changed it eventually to a 4G sim as my phone and tariff were 4G compliant.....
Veritas Numquam Perit
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on 11-08-2015 07:48
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on 11-08-2015 08:38
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on 11-08-2015 08:38
@Anonymous wrote:
Basically all you need is a sim swap which they can do instore for you & will be done within 10 minutes
Exactly what I did @Anonymous (Two months later when I swapped to a 4G sim). As you say a 10 minute job and all done and dusted By the time I walked out of the shop I was 'swapped' successfully...
Veritas Numquam Perit
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on 11-08-2015 08:52
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on 11-08-2015 08:52
The simple answer to your question is yes, if you are already pay monthly and the sim is the same size. Changes to your tariff are done on the system. If the sim is a different size or P&G previously you need to change to the new sim and do the sim swap either by using the form (Swap my sim ) or texting SWAP to 20220 from your old sim.
Please be aware that any contacts stored on your sim will be lost so save them to your phone in your contact settings. Alsi, if you were P&G before, after the sim change, text ACTIVE to 2020, save the settings and reboot the phone to ensure you have the correct settings for monthly contract.
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on 13-08-2015 14:13

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on 13-08-2015 15:33
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on 13-08-2015 15:33
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 13-08-2015 15:35
Yes and no answers also tend to be a bit boring ...

