Solved: Samsung Galaxy S5

Anonymous · ‎10-08-2015

This morning phone started to show that earphones were connected when they were not. I have never used earphones nor do I want to. Have tried switching off and on, taking battery out all to no avail. Can't use phone to make calls unless use earphones. It is causing battery to drain very quickly. Any ideas

Anonymous · ‎11-08-2015

Thanks everyone. Eventually I stuck the eye of a needle in and wiggled it gently and hey presto the earphones connected message disappeared.

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jonsie · ‎10-08-2015

I think you need to try a factory reset after backing up. If that doesn't rectify the fault you are best advised to contact Samsung support for a warranty repair.

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MI5 · ‎10-08-2015

Fluff in the head phone socket at a guess.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎10-08-2015

If Samsung is required...try here

http://www.samsung.com/uk/info/contactus.html

Veritas Numquam Perit

Anonymous · ‎11-08-2015

Thanks everyone. Eventually I stuck the eye of a needle in and wiggled it gently and hey presto the earphones connected message disappeared.

MI5 · ‎11-08-2015

Thought so

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎13-08-2015

Glad it's now working well

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