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Sim network puk code

Anonymous
Not applicable
I have given my partner my galaxy s6 when I got the phone I was told it was unlocked. My partner is with sky mobile and when he put his sim in it was asking for sim network puk code. He put in the unlatching code as this was what i was told he needed (twice) I rang o2 and they said he needs to get puk code from sky. Sky don't do puk codes. So he put his sky sim back in the phone and now it says sim invalid and network locked. Can anyone help me please
12 REPLIES 12

MI5
Level 94: Supreme
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Indeed it does.
Makes me glad to be with O2 tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

Cleoriff
Level 94: Supreme
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@MI5 wrote:
Indeed it does.
Makes me glad to be with O2 tongue

And EE and Three....:smileywink:

*The Game Is On*

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MI5
Level 94: Supreme
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Well EE is not so good as they charge you for replacement sim cards, but at least you can unblock your sim without having to wait 3 days for a replacement to arrive!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)