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Sim card

Woo128
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi I just got a new sim card and when people try to ring me it says the number has not been recognised and no one can ring me but they are able to text my number and I can ring out on my number does anyone know why thanks
Message 1 of 13
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Martin-O2
  • 8165 Posts
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Registered:

Hey @Woo128, how are you getting on with this? Did you speak to customer services about your sim swap? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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Message 11 of 13
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Woo128
Level 1: Joiner
  • 4 Posts
  • 1 Topics
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Registered:
Hi thanks everyone I spoke to Customer service and there was a block on my number for some reason even tho I only swopped sim cards but its all back up running thank you to every one that helped
Message 12 of 13
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MI5
Level 94: Supreme
  • 151690 Posts
  • 649 Topics
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Registered:
Good to hear they could help you out.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 13
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