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Anonymous · ‎19-02-2015

I recently got a micro SIM for my new Motorola Moto G. However I am new to O2 and know nothing about it. My phone is asking me for a SIM network unblock PIN and I have recieved nothing with a PIN on it.

MI5 · ‎19-02-2015

Phone is locked to another network so the O2 sim won't work.
You need to contact the network it is locked to to get it unlocked.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

jonsie · ‎19-02-2015

Where did u get the phone from? Is it on the O2 network?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎19-02-2015

Phone is locked to another network so the O2 sim won't work.
You need to contact the network it is locked to to get it unlocked.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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