Signal is disappearing. Why??

[Anonymous]

I always get very good signal at home (near Horley and Gatwick airport). But since I got back yesterday from a 5 days trip away with work, its gone very weak and almost non at all. Why is that??

[Anonymous]

Hi have a look here and see if there are any problems in your area at the moment
http://status.o2.co.uk/

[Anonymous]

Live results for Gatwick Airport

• 

  Our network is currently working fine

  If we're doing work on the phone masts near you we'll tell you about it here.

  Updated 10:00 (refreshed hourly). Recent faults might not show yet.

• 

  Normal coverage for Voice, Text and Email (2G)

  Making calls, sending texts, using email on your phone.

  Good indoors and outdoors.
• 

  Normal coverage for Mobile Internet (3G)

  Fast networking. For smartphones, dongles and tablets.

  Good indoors and outdoors. Good for mobile broadband.
• 

  Normal coverage for Mobile Internet (3G900)

  Fast networking. For smartphones, dongles and tablets.

  Good indoors and outdoors. Good for mobile broadband.

   -----------------------------------------------------------------------------------------------

  Live results for Horley, Surrey

  • 

    Our network is currently working fine

    If we're doing work on the phone masts near you we'll tell you about it here.

    Updated 10:00 (refreshed hourly). Recent faults might not show yet.

• 

  Normal coverage for Voice, Text and Email (2G)

  Making calls, sending texts, using email on your phone.

  Good indoors and outdoors.
• 

  Normal coverage for Mobile Internet (3G)

  Fast networking. For smartphones, dongles and tablets.

  Good indoors and outdoors. Good for mobile broadband.
• 

  Normal coverage for Mobile Internet (3G900)

  Fast networking. For smartphones, dongles and tablets.

  Good indoors and outdoors. Good for mobile broadband.

  It's a bit loose without the full postcode, But if there is a problem, O2 don't know about it!

  Call Customer Services and let them know.

[Anonymous]

It's RH6 9GJ  for postcode, and thank you so much for the reply.

[perksie · Accepted solution]

You have a mast down and they will be working on it:

Live results for RH6 9GJ

Sorry we're currently investigating reports that a phone mast in this area isn't working.

This means you might experience problems making calls, using the internet, or sending / receiving emails in this area.

Updated 22:00 (refreshed hourly). Recent faults might not show yet.