Signal Problem

[Anonymous]

I have a Samsung Galaxy S4 and live in the e11 postcode area i've been getting a signal loss problem were as if I put it in gsm mode or 2g it gets 3 bars out of 4 or 4 out of 4 but when I put it gym and wcdma meaning 2g and 3g mode it's looses strength and gets no signal or 1 bar out of 4 i've changed phones still same problem tried new sim still same problem I really don't know what 2 do..

[Anonymous]

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@Anonymous wrote:
Yeah....They told me on the phone that 8 of my local area masts got updated and the nearest one is 1km away from me...I said I'm a 7 year o2 customer lol I don't wana end up leaving cus I really like there customer service ...

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They are updating the network ref their Network Future info.

http://www.o2.co.uk/connectivity/network-coverage/the-next-big-thing

[Anonymous]

It shows full coverage indoor and outdoor that's what I don't understand lol

[Anonymous]

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@Anonymous wrote:
It shows full coverage indoor and outdoor that's what I don't understand lol

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The Service Checker is not 100% accurate and is probably just being updated for your postcode. Its there to give an indication only.

As O2 say on the Service Checker  "If we need to make upgrades to the network in your area, it might affect your signal whilst the work’s being carried out. But we’ll always make sure we make it as quick and painless as possible."

[Anonymous]

Oh ok thanks ....just have 2 wait for them 2 contact me now hopefully it should get sorted. ...u know anything about why o2 don't do unlimited data anymore?

[adamtemp64]

O2 stopped unlimited data becase 2% abused it back in June 2010

[Anonymous]

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@Anonymous wrote:
Oh ok thanks ....just have 2 wait for them 2 contact me now hopefully it should get sorted. ...u know anything about why o2 don't do unlimited data anymore?

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O2 stopped Unlimited data a while ago.

Only a luck few remain on that old tariff now which are legacy tariffs. These are 3G only.

I suppose they didnt want the network to become congested with people tethering.

If you look at Giffgaff they do have unlimited data tariffs on the £12 goodybags but dont allow tethering because of congestion. If they see you tethering your data is turned off for 30 minutes to allow the thethering to be removed !

[Anonymous]

Ahhh naw.....It would've been good if they did have it..

[Anonymous]

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@Anonymous wrote:
Ahhh naw.....It would've been good if they did have it..

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Im on payg go go go 4G with 1gb of data.

I'd love to have maybe 2-3gb of data allowance as standard in my tariff, but just add a data bolt on if required for now.

[Anonymous]

Yeah I've got unlimited calls and texts and 5gb data 4g but lol I finish the data really quickly ....only problem for now is signal I don't know why but have 2 wait like they said

[Anonymous]

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@Anonymous wrote:
Yeah I've got unlimited calls and texts and 5gb data 4g but lol I finish the data really quickly ....only problem for now is signal I don't know why but have 2 wait like they said

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You must do some serious surfing using mobile data to eat your way through that amount quickly. Another reason why O2 probably don't offer unlimited !

Different things can affect repairs and upgrades to masts such as weather conditions, parts and access to premises and land etc.