Settings

Kaz3 · ‎01-02-2020

The settings on my phone are blank out and I need new ANP

Kaz3 · ‎01-02-2020

Bought a phone from carphoneware shop! How do I get the pac code from them?

MI5 · ‎01-02-2020

You get a PAC from the network, not carphone warehouse/

Guide: How to get your PAC [June 2021 Update]

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎01-02-2020

@Kaz3 wrote:
The settings on my phone are blank out and I need new ANP

@Kaz3

what settings?

If you mean apn, text the word "active" to 2020 and save the settings that get sent back.

Manual settings here https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎01-02-2020

Did CPW give you a new sim card?

Official Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

TallTrees · ‎02-02-2020

Hey @Kaz3
Welcome to the o2 community forum
Did you manage to sort it out?

HAPPINESS IS BEE SHAPED

Kaz3 · ‎02-02-2020

Not yet 🤗 go side tracked thank you

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