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Kaz3
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on ‎01-02-2020 21:14

on ‎01-02-2020 21:14

The settings on my phone are blank out and I need new ANP
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Kaz3
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on ‎01-02-2020 21:18

on ‎01-02-2020 21:18

Bought a phone from carphoneware shop! How do I get the pac code from them?
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MI5
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on ‎01-02-2020 21:20

on ‎01-02-2020 21:20

@Kaz3 

You get a PAC from the network, not carphone warehouse/

Guide: How to get your PAC [June 2021 Update] 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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MI5
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on ‎01-02-2020 21:23

on ‎01-02-2020 21:23

@Kaz3 wrote:
The settings on my phone are blank out and I need new ANP

@Kaz3 

what settings?

If you mean apn, text the word "active" to 2020 and save the settings that get sent back.

Manual settings here https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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on ‎01-02-2020 21:26

on ‎01-02-2020 21:26

Did CPW give you a new sim card?

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TallTrees
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on ‎02-02-2020 08:01

on ‎02-02-2020 08:01

Hey @Kaz3
Welcome to the o2 community forum
Did you manage to sort it out?


HAPPINESS IS BEE SHAPED

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Kaz3
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on ‎02-02-2020 09:13

on ‎02-02-2020 09:13

Not yet 🤗 go side tracked thank you
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