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Level 1: Joiner
Posts: 3
Registered: โ€Ž06-04-2014

Settings

The settings on my phone are blank out and I need new ANP
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Level 1: Joiner
Posts: 3
Registered: โ€Ž06-04-2014

Re: Settings

Bought a phone from carphoneware shop! How do I get the pac code from them?
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Posts: 103,861
Topics: 552
Solutions: 13,423
Registered: โ€Ž04-04-2012

Re: Settings

@Kaz3 

You get a PAC from the network, not carphone warehouse/

Guide: How to get your PAC 2019 Update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 103,861
Topics: 552
Solutions: 13,423
Registered: โ€Ž04-04-2012

Re: Settings


@Kaz3 wrote:
The settings on my phone are blank out and I need new ANP

@Kaz3 

what settings?

If you mean apn, text the word "active" to 2020 and save the settings that get sent back.

Manual settings here https://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Serv...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 80,548
Topics: 573
Solutions: 3,881
Registered: โ€Ž04-01-2009

Re: Settings

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Level 30: Meditator
Posts: 4,889
Registered: โ€Ž03-08-2018

Re: Settings

Hey @Kaz3
Welcome to the o2 community forum
Did you manage to sort it out?


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Level 1: Joiner
Posts: 3
Registered: โ€Ž06-04-2014

Re: Settings

Not yet ๐Ÿค— go side tracked thank you