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on 21-08-2021 14:29
Im looking to take out a plan for a new samsung watch over a 24 month contract, but when i get to the checkout, it wants me to pay the remaining device plan on my phone before i can purchase it, is there a way around this?
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on 21-08-2021 15:50
Sounds like it's trying to process it as an upgrade.
You need to choose it as an additional contract.
You need to call O2 or pop in your local store if you can't do it online.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 21-08-2021 15:50
Sounds like it's trying to process it as an upgrade.
You need to choose it as an additional contract.
You need to call O2 or pop in your local store if you can't do it online.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

