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Level 1: Joiner
Posts: 2
Registered: ‎26-05-2020

Samsung s9 problem

Hi so the problem I have is that the play/pause and skip buttons always appear in the background of my phone screen no matter what I try and can't get rid of it please help.
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Posts: 79,899
Topics: 572
Solutions: 3,819
Registered: ‎04-01-2009

Re: Samsung s9 problem

Have you tried opening the video app and resetting the settings to default @RobertCampbell8 

It sounds like you have screen overlay on somehow

Maybe go into the All App settings or accessibility settings to see what permissions the camera has.

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Level 1: Joiner
Posts: 2
Registered: ‎26-05-2020

Re: Samsung s9 problem

I've checked all that and everything is default so don't know what else to do.
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Level 67: Unsung hero
Posts: 15,031
Registered: ‎31-03-2010

Re: Samsung s9 problem

@RobertCampbell8 Might be worth contacting Samsung. https://www.samsung.com/uk/support/

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