Samsung s6 edge security updates

on 09-09-2015 23:05
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on 09-09-2015 23:05
i've today got myself a samsung s6 edge and it keeps telling me there's a security threat.
This appears to be quite well documented online as a common problem but there seems to be no solution at present.
Does anyone have any idea how to sort this out? Or do I need to return it?
Thanks.
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09-09-2015 23:10 - edited 09-09-2015 23:10
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09-09-2015 23:10 - edited 09-09-2015 23:10
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on 09-09-2015 23:10
@Anonymous wrote:
Hi all,
i've today got myself a samsung s6 edge and it keeps telling me there's a security threat.
This appears to be quite well documented online as a common problem but there seems to be no solution at present.
Does anyone have any idea how to sort this out? Or do I need to return it?
Thanks.
what does it EXACTLY say?

on 09-09-2015 23:34
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on 09-09-2015 23:34
It's not a pop up ad is it?
my missus has this phone & has had no issues
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on 10-09-2015 07:29
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on 10-09-2015 07:29
Unless you genuinely have an app which is a threat installed then it is just likely a glitch (I've seen out on fresh out of the box devices)
On your phone head to settings, about, updates, make sure you are on Wi-Fi and allow your phone to complete the update(s).
I would suggest backing your phone up via Samsung Smart Switch beforehand and keeping your device on charge whilst it does it's thing.
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on 10-09-2015 08:07
@Anonymous wrote:
Hi all,
i've today got myself a samsung s6 edge and it keeps telling me there's a security threat.
This appears to be quite well documented online as a common problem but there seems to be no solution at present.
Does anyone have any idea how to sort this out? Or do I need to return it?
Thanks.
Difficult to help you without more info regarding the message you are receiving.
I could guess but would rather have the facts first please?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

