Solved: Samsung i9000 won't connect to data network

Anonymous · ‎08-12-2013

Hi,

I just moved my sim card over from my old Samsung Galaxy Y to a new (well, second hand) i9000, and can't connect to the data network on my new phone. Wifi, etc. works fine on the i9000, never had any problems with data connections on the old Galaxy Y. Is this a common problem or a problem with an easy solution? Anyone know what's going on here?

Cheers.

jonsie · ‎08-12-2013

There shouldn't be a problem. Text ACTIVE. to 2020 or check your settings here : http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Servi...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

MI5 · ‎08-12-2013

Check your mobile data is turned on, then look in Settings >More settings >mobile networks >APN and make sure you have a GREEN circle next to O2web or O2internet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎08-12-2013

There shouldn't be a problem. Text ACTIVE. to 2020 or check your settings here : http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/Connecting-Android-Phone-to-Data-Servi...

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎08-12-2013

Cheers, this worked and I have it running now.

jonsie · ‎09-12-2013

Glad you sorted it

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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