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Samsung galaxy s4 antitheft locked phone

Charlieboyoo
Level 7: Part Timer
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Hi everyone i was wondering if anyone can help me or advise me.I ve using a new galaxy s4 for a few weeks and on saturday the phone froze.I thought it was rebooting,it has for my pin and then it said this phone is stolen,please return to ****** Type in unlock code.I went home and gotin touch with o2 and i couldnt speak with anyone 45 min wait 😞 so i had to chat to an advisor online.I was told there was no block or bar on the phone.So i went online and went to my google email adress and seen a message about different sim on phone.The avg antivirus that came with the phone locked the phone down and said it was stolen.I managed to unlock it.But could anyone please explain what happened or how it happened.Was very annoyed like.

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MI5
Level 94: Supreme
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At least you know that if your phone gets stolen it's useless to anyone without your Google ID slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 11 of 16
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Charlieboyoo
Level 7: Part Timer
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yeah thats true

Message 12 of 16
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Anonymous
Not applicable

What happen's if the thief reflashes the phone's firmware?

 

I know flashing a non Samsung firmware will trip the Knox E fuse.

 

Would reflashing another firmware erase the owners details from the phone allowing someone else to use it until the IMEI got barred?

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MI5
Level 94: Supreme
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No, because Odin does not wipe the phone.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 14 of 16
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Anonymous
Not applicable

@MI5 wrote:
No, because Odin does not wipe the phone.

So Samsung firmware flashing just reinstalls the firmware & doesnt wipe the complete phone back to out of the box state like flashing a Sony Xperia does?

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MI5
Level 94: Supreme
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That is correct.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 16 of 16
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