Samsung S6 Edge Plus Signal Strength

[Anonymous]

Not sure if it's just mine, but I have recently upgraded to an S6 Edge Plus from a HTC One X and the signal strength is seriuosly effected.  I can only get 0 -1 bar at home on my nre phone, whilst my old HTC will receive 4 - 5.  Nice to have the new phone and a lot of it's functionality is superb, hoever it is a phone and I would have thought the ability to receive a signal was paramount.  As I sat, not sure if it is just mine, but would welcome other views or advice.

[MI5]

The signal indicator can vary between phones but it doesn't necessarily mean it's receiving a lower signal.
Are you dropping calls or is it just a lower indication?

[Anonymous]

Dropping calls or only being able to make emergency calls.  I do live in a low signal area, but the difference between the two phones is the cause of concern.

[jonsie · Accepted solution]

If there are no problems in the area  http://status.o2.co.uk I would be looking at swapping the phone. How long have you had the phone?

[MI5]

Check as above for any work on masts in your area first then you must consider a phone issue....

[PhoneChanger]

This is a well documented issue for the Samsung S6 Edge and Edge + due to the thinness of the device, and its materials it has a smaller mobile radio antenna inside than some other devices which means it does collect less of a signal than others.

It is not necessarily a bad thing signal strength can be manufacturer based (we all remember when Apple changed their algorithm for displayed signal strength back on the iPhone 3Gs).

For example my SIM in an iPhone 6 will display 4/5 bars 4G service, in my S6 edge it only displays 2 bars, yet there is no noticeable difference in call quality / dropped calls, etc. I can see this being an issue if you are in a low signal area though.