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Samsung S5 (lollipop)

stik
Level 2: Apprentice
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Lollipop update faults.
IF i use the camera on my samsung s5 the second the picture is viewed (wheather its straight away or later) the picture immediately covered at least half of the picture in a grey block or picture becomes very distorted. Tried all the usuals resetting camera, reset phone and different memory card etc but its still happening. It never used to buy i read somewhere its something to do with a software update. (Just dont know where i read it)
Dors anyone else have this same proplem or know whats happening please.
S.t.i.k.
😛
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MI5
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It's an old issue but not heard of it recently.
I'd suggest calling Samsung for advice or repair.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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It's an old issue but not heard of it recently.
I'd suggest calling Samsung for advice or repair.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 16
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viridis
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Does it happen if you change the storage location?
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stik
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Nope happens in default mode (device) & on memory card.
S.t.i.k.
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stik
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But then it will be like ive lost my 'everything' my mobile are permanently attached to me. But i think its something i will have to do.
S.t.i.k.
😛
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Anonymous
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Hi @stik how are you getting on with this?
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stik
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Well looks like im going to take in to the Samsung repair shop. Just hope they dont take too long because it will absolutely kill me. Its shame i cant add a picture for people to see.
S.t.i.k.
😛
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MI5
Level 94: Supreme
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Galaxy S5: Camera/Gallery Issue - Grey box over photos-screenshot-s5.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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@stik wrote:
Well looks like im going to take in to the Samsung repair shop. Just hope they dont take too long because it will absolutely kill me. Its shame i cant add a picture for people to see.

Samsung normally have a really quick turnaround time @stik....

Veritas Numquam Perit

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jonsie
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Good luck, hope it's sorted and returned quickly.

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