Samsung S4 taking most of the day to charge

[Anonymous]

Had my S4 back in September 2014. Started having problems with battery expansion in March 2015, contacted samsung (I had a faulty battery) battery was replaced all was well. This last week I've noticed the battery is taking forever to charge. If someone could please suggest some ideas (hopefully I've added something I shouldn't?), I don't think it's the battery again, could it be the wall charger? Any info gratefully received TIA

[jonsie]

Do let us know what they say. ...

[MI5]

When the battery problem first came to light Samsung insisted all phones went back to them for an inspection.
After a while they just started sending out batteries because the majority of phones didn't need any other repairs.
It is possible though, that depending on how bad your battery problem was, that something else could have happened to the phone.

[Anonymous]

Thanks everyone. Spoke with Samsung and they are sending me an envelope to return phone and charger in and they will take a look and hopefully sort. Foc as had phone less than a year. Fingers crossed it gets sorted

[MI5]

Yeah, they will sort it or replace it for you.
Sammy service is very good.

[jonsie]

Samsung will sort it for you. Thank god you didn't let o2 tell you it was water damage. .....

[Cleoriff]

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@jonsie wrote:

Samsung will sort it for you. Thank god you didn't let o2 tell you it was water damage. .....

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Indeed...as they probably would have done...:smileywink:

[Anonymous]

Lol now I know it's not been near any water. Are samsung quite quick at sorting? Feel lost already and phone not gone yet

[MI5]

Yes, usually a couple of days at most.

[viridis]

Samsungs customer support is part of what made me switch, heard nothing but good things.

[Anonymous]

Hi @Anonymous how are you getting on with this? Any updates?