Samsung S3.

[Anonymous]

I have a Samsung s3 for nearly 2 years and I'm having a lot of problems, it freezes, in the right hand corner next to the battery display it comes up with a sign like this🚫, I can't use it, it turns its self off and then takes ages to turn on and then the battery can show that it's empty, I am on my second battery, I hope someone can help, I don't actually want to leave O2 as they have been great, I paid my phone off but still have the contract with my calls etc.

[MI5]

Sounds like you're in need of a factory reset, but you will need to back up all your data first that you want to save.

[MI5]

There is a quick guide to backing up and resetting on this thread, but, it also tells you how to flash firmware if the reset doesn't work
http://community.o2.co.uk/t5/Android-Devices-Samsung-HTC-Sony/HOW-TO-A-Guide-to-using-Odin/m-p/46346...

[Bambino]

Why do you think you would want to leave O2 because your phone has a fault?

[Anonymous]

It's been happening for a while now and I'm having to keep it plugged in for it to work.
I need a phone that works for personal reasons.

[Bambino]

No one wants to have a phone that doesn't work. The S3 is a few generations old now (first introduced in May 2012). Maybe it's time for you to get a new phone?

[Anonymous]

Thank you MI5, is their a way I can do it without using a computer or laptop as I don't have one.

[Anonymous]

Yeah maybe, I like the look off the s5 so may have to look into that, it's just I love my s3. Been an awesome phone up until now.

[Cleoriff]

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@Anonymous wrote:
Yeah maybe, I like the look off the s5 so may have to look into that, it's just I love my s3. Been an awesome phone up until now.

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My S3 was a brilliant phone...When I upgraded after 2 years to  a Note 3...I gave the S3 to my son. He reckons it's the best phone he ever had....:smileywink:

[Bambino]

They all fail eventually. A newer phone will have more features. The S5 is also now a generation behind, so you might be able to find one for a good price.