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Samsung S3 charging problems

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Anonymous
Not applicable

on ‎29-03-2014 19:29

on ‎29-03-2014 19:29

Anyone know of any issues charging the S3. I have bought a new battery and charger but cannot get it to charge. Help please 😞

 

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MI5
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on ‎30-03-2014 12:05

on ‎30-03-2014 12:05

It's because you have a chip that switches between mains and USB charging.
It does this automatically depending on what voltage you put into the charging port.
It seems like yours is stuck in USB mode.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Anonymous
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In response to MI5

on ‎30-03-2014 12:23

on ‎30-03-2014 12:23

Ah i see. Is it worth buying one of those docks where yoy can charge the battery out of the phone. Dont want to psend a fortune on repairs as due to ger new phone in June

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MI5
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on ‎30-03-2014 12:31

on ‎30-03-2014 12:31

Yes, that should charge your battery OK but it's worth seeing if it will be covered by warranty first ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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In response to MI5

on ‎30-03-2014 12:38

on ‎30-03-2014 12:38

thanks. i dont think its still under warranty tho as nearly 2 years okd

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MI5
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on ‎30-03-2014 12:56

on ‎30-03-2014 12:56

Warranty is 2 years.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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on ‎30-03-2014 14:39

on ‎30-03-2014 14:39

If your phone is still within warranty (2 years as per @MI5) then I would certainly try that route even if you decide to get a docking charger type device as well. After all you may decide to keep the phone some time.
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