Solved: Samsung S3 charging problems

Anonymous · ‎29-03-2014

Anyone know of any issues charging the S3. I have bought a new battery and charger but cannot get it to charge. Help please 😞

MI5 · ‎30-03-2014

Yes, that should charge your battery OK but it's worth seeing if it will be covered by warranty first ?

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Bambino · ‎29-03-2014

Where did you buy the battery and charger from? Are they genuine Samsung?

Have you done any firmware updates recently?

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MI5 · ‎29-03-2014

Check your charging port is clean and undamaged.
Also check your battery in another phone to see if it charges - just to make sure battery is OK....
Some new batteries might come with tape over the contacts so check that too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎29-03-2014

I think it may be the charging port that has the issue. I hace changed battery back to the original and tried charging but nothing seems to be getting to the phone

MI5 · ‎29-03-2014

They can get stuffed with fluff so you could try cleaning it out with a toothbrush or toothpick. Unfortunately, they can also get damaged quite easily too esp if someone tries to force in the charger the wrong way up or something like that.

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Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-03-2014

Do you get anything connecting the phone to a PC via the USB cable?

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Anonymous · ‎29-03-2014

not a thing

MI5 · ‎29-03-2014

Certainly sounds like the port at fault then.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎29-03-2014

Sadly, if cleaning the port doesn't help, it will probably have to go back to Samsung or O2.

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Anonymous · ‎29-03-2014

i may be lying - looks as if it has connected via the pc

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