Samsung Notes

KS1 · ‎03-06-2020

My Samsung A40 did an update yesterday and has lost my Samsung Notes info. When the Samsung Notes app opens, I can see that there's no info on it and it just closes straight away like there's a fault. Does anyone know how to get this back please?

MI5 · ‎03-06-2020

@KS1

Try going into app manager and clear cache for the notes app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

KS1 · ‎03-06-2020

Thank you for your quick response. I've tried going into the settings icon next to the Samsung Notes app but it does the same thing i.e. just closes without going into the settings.

MI5 · ‎03-06-2020

@KS1

No, in Settings >Manage apps

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎10-06-2020

Hi @KS1 , how is the Notes app this week, did you manage to clear the cache and resolve the problem in the end? It would be great to hear how you're getting on with this.

O2

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