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Samsung J5 storage

Anonymous
Not applicable

Hi i have  got the Samsung J5. I've had it for 2 months now and it's a brilliant phone except for one problem ... storage.

I have an SD card which is formated and i have put everything onto this but next time i go on the phone certain things i have put on to the SD card remove themselves from it.

I am constantly having to clean the cache and have had to do away with a lot of apps that i like and yet i still get the not enough storage message about 4 times a day.

Getting a bit fed up of it as it is happeneing too often.

 

Hubby has the same phone and same problem too.

 

Can anyone help please?

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viridis
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Try downloading a different file manager to move the items, the copy may not properly completing and reverting back to original location
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Anonymous
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How do i do that?

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viridis
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Google play store.
Type in "file commander"
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Anonymous
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Thanks 

Duuuh of course stupid me...lol

I'll give it a go.

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MI5
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I use file commander and find it very good.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Marjo
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Hey @Anonymous happy Friday! Did you end up resolving the storage issue with the help from MI5 above? slight_smile

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MI5
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@Marjo wrote:

Hey @Anonymous happy Friday! Did you end up resolving the storage issue with the help from MI5 above? slight_smile


and @viridis I was just backing him up wink

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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viridis
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Lol
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Anonymous
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It helped a bit, but problem still on going just not as often now.   Crazy

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