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Samsung Galaxy S 2 Multi media Download problems

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Anonymous
Not applicable

on ‎20-12-2012 09:16

on ‎20-12-2012 09:16

I'm hoping someone can help Smiley Frustrated

My phone will do everything apart from accept multi media pictures. I can send them but not receive them.

A little grey box appears saying Download, I press it and says Downloading but nothing ever happens. After a while it goes back to Download.

I can receive and open emails with no problem.

The O2 guru emailed my lap top with a change of settings for my phone but that didn't work.

I've tried everything. Please help.

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MI5
Level 94: Supreme
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on ‎20-12-2012 09:19

on ‎20-12-2012 09:19

Start with the basics and remove battery and SIM for 5 mins. Then try again. Make sure you have data enabled and turn off wifi.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151673 Posts
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Registered:

on ‎20-12-2012 09:19

on ‎20-12-2012 09:19

Start with the basics and remove battery and SIM for 5 mins. Then try again. Make sure you have data enabled and turn off wifi.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
Not applicable
In response to MI5

on ‎20-12-2012 14:55

on ‎20-12-2012 14:55

Thanks very much. It worked slight_smile

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MI5
Level 94: Supreme
In response to Anonymous
  • 151673 Posts
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on ‎20-12-2012 19:20

on ‎20-12-2012 19:20

Excellent slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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