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Samsung A4 Fault

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BrianD
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on ‎23-02-2021 09:52

on ‎23-02-2021 09:52

Hi, having issues with the display and volume on my samsung A40. What happens is the display goes all pixelated then goes black but if i push the back of the phone it gets better. Same with the volume, if it goes quiet i push the back of the phone and it gets louder again.

 

Ive had the phone for just under a year so not sure if its still in warranty just looking for some advice on what to do next

 

thanks

 

Brian

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MI5
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on ‎23-02-2021 10:18

on ‎23-02-2021 10:18

@BrianD 

You have a 2 year warranty with Samsung.

https://www.samsung.com/uk/support/contact/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
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on ‎23-02-2021 10:18

on ‎23-02-2021 10:18

@BrianD 

You have a 2 year warranty with Samsung.

https://www.samsung.com/uk/support/contact/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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BrianD
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on ‎24-02-2021 08:40

on ‎24-02-2021 08:40

Thanks, I have someone coming to pick my phone up tomorrow. Will take about 2 weeks to get it back though which is a pain.

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Cleoriff
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on ‎24-02-2021 08:48

on ‎24-02-2021 08:48

@BrianD 

If you take the sim out you could buy or loan a very cheap phone to help you over the two weeks??

Veritas Numquam Perit

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MI5
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on ‎24-02-2021 08:51

on ‎24-02-2021 08:51

Hope it's sorted quickly for you @BrianD thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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