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SAMSUNG S5 Neo. sim card

Anonymous
Not applicable

trying to connect usuing supplied micro sim but my phone keeps showing  no sim. where is it supposed to go and which way up diagrams not helpful at all and this has been going on for 8 hours now

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jonsie
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Cleoriff
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@Anonymous wrote:

where is it supposed to go and which way up diagrams not helpful at all and this has been going on for 8 hours now


As you are not sure  the sim has been inserted correctly ....have a look at this video

Veritas Numquam Perit

Girl in a jacket
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MI5
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Sim will only go in one way and it should not be forced.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Martin-O2
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Hi @Anonymous have you managed to get your sim properly installed? 

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? login to My O2 for help


If you'd like to take part, why not register? slight_smile
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