Solved: S5 grey box on photos? - Page 4

Anonymous · ‎09-10-2014

I got my new S5 on Monday and when I take a photo it looks fine to start, then a grey box appears and covers most of the photo. Has anyone else had this problem?

viridis · ‎15-10-2014

Nooooo, don't use live chat for this kind of thing. At best use live chat for telling the time.

jonsie · ‎15-10-2014

Insist on your rights and don't be fobbed off with a refurb. Two weeks old, they have to be kidding!

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Anonymous · ‎15-10-2014

This is why I wanted it sorting asap as I'm within the 14 days. The orignal person I spoke to said box it all up and use the return label for the door swap. I emailed the chat conversations so have proof

jonsie · ‎15-10-2014

Call 202 and speak to a manager if necessary.

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Anonymous · ‎15-10-2014

Thanks for the advice everyone. I will update this when I know what's happening, as someone else might find this useful

jonsie · ‎15-10-2014

Good luck:smileyhappy:

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MI5 · ‎15-10-2014

Stick to your rights for a new replacement and accept nothing less.

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