on 20-04-2013 00:16
on 20-04-2013 00:16
Dont know if this is in the right area or if anyone has covered it but will the people who have pre ordered an s4 and getting it posted receive it on the launch day (26th) or will it be on the following Monday.
Solved! Go to Solution.
on 26-04-2013 02:15
on 26-04-2013 10:59
on 26-04-2013 10:59
I ordered mine on 18th April. I spoke to customer services (Jill - Very polite and professional by the way!) who informed me that there is no tracking/parcel number for me, and I should have received a text from O2 to inform me the phone is on its way out for delivery.
My order is still listed as 'In progress', so I am not holding out much hope for delivery today despite O2's statement:
[11:30am 19th April 2013] Availability of pre-orders for delivery on 26th April has now run out. If you pre-order from now on you will not be eligible to receive your phone on launch day. Mainland UK orders received before the date and time this message was posted will still receive their pre-order on launch day.
No business should make statements/promises to their customers if they cannot or are unable to fulfil the said. Not good form.
on 26-04-2013 11:02
@Anonymous wrote:
No business should make statements/promises to their customers if they cannot or are unable to fulfil the said. Not good form.
Could'nt agree more!
on 26-04-2013 11:25
on 26-04-2013 11:34
Got mine delivered this morning. Very happy bunny!
on 26-04-2013 11:36
on 26-04-2013 11:36
@Anonymous wrote:Got mine delivered this morning. Very happy bunny!
You got 2 !!!!
on 26-04-2013 14:58
Told last week I would get S4 today, yesterday that I would get it tommorow and today that they didnt know when I would get it. Cancelled order, found one with Orange with more minutes, texts and internet for £8 a month less! Bye Bye O2.
on 26-04-2013 15:08
I preordered (as an upgrade) on 14th and haven't heard anything... I've live chatted with a few people today who assured me it would be dispatched today but still nothing - I spoke with an advisor yesterday who promised me that it would be here today. Really starting to lose my patience now - I'd be even be happy with an email saying that they have one for me and that they will deliver tomorrow or Monday...
Not happy - if I have to put up with much more non-communication I'll be tempted to leave also...
on 26-04-2013 15:16
on 26-04-2013 15:16
I have now been informed I am receiving my S4 tomorrow. Not really ideal, as I'm not in.
on 26-04-2013 15:18
on 26-04-2013 15:18
This article is not about the US delay. It's about the delay in the UK.
http://www.pcadvisor.co.uk/news/mobile-phone/3444386/samsung-galaxy-s4-delayed/