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Registering/connecting Samsung s5

Anonymous
Not applicable
Bought a new s5 yesterday at the Glos shop and had the sim put in by the guru there. Charged and tried the phone today but it will not work on voice, data (samsung Manuel)has downloaded fine. I cannot find a straightforward way to get the phone to register on O2. It searches for ages but then says unable to 'connect try later'. My partners iphone is indicating a reasonable O2 signal. I have restricted the connection to 3G, there is no 4g around here. Any help gratefully received
Message 1 of 13
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MI5
Level 94: Supreme
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Registered:

@Anonymous wrote:
If the data is working fine then the sim swap is either still in progress then turn the phone on & off again. I'd that isn't the case then try a new sim from your O2 store where you purchased the phone from as the sim maybe faulty

Good call mate slight_smile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 11 of 13
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Toby
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Nicely done @Anonymous!

 

Also to all who helped slight_smile

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Message 12 of 13
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Anonymous
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Thanks @MI5 @Toby
Message 13 of 13
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