
on 29-05-2014 16:49
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on 29-05-2014 16:49
I set-up an account with a SIMM only pay&go (call it phonenumber1). I then ported an old number across. I can't register this new number (phonenumber2, the ported number) with the account that I had already setup! If I go through registration again, it says that (and correctly) the email address is already registered. How do I get the ported phonenumber2 associated with my account. Remember as I ported, I no longer have access to the old number.
Thanks,
Pádraig.
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on 30-05-2014 09:28
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on 30-05-2014 09:28
Let us know how you get on please....
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 29-05-2014 17:17
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 30-05-2014 09:22
The 'contact number' on my account is the old number, where do I go to check that the correct number is associated with the account. When I go to my products, it says none are registered. I think the pay&go package I initially bought has not been linked the number; all my texts and calls are being charged! Th eguy in the O2 shop set it up iniitally. All I have done is the active 2020 text. Is there a way to force this or go from scratch? I can't re-register as it says the email (correctly) is already taken.
Appreciate your time,
Pádraig.
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on 30-05-2014 09:28
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on 30-05-2014 09:28
Let us know how you get on please....
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

