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Receiving a second phone call

Katana
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Hi, when I am on a phone call, my phone does not allow incoming phone calls so I can pick up. How do I change this so I can receive incoming calls whilst on the phone please? My phone currently does not allow me to see that I have been called at all by another person.
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MI5
Level 94: Supreme
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@Katana 

You need to activate call waiting. 
codes required are on this link Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Katana
Level 1: Joiner
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I don't know if this is related to O2 or my phone being Google pixel 3a.
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MI5
Level 94: Supreme
  • 151645 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Katana 

You need to activate call waiting. 
codes required are on this link Guide: All you need to know about O2 Voicemail 901 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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