Pixel 6 will not charge

[AdeO]

Pixel 6 will not charge. Plug in cable and the battery charge symbol shows. 

Then shows 1%  but goes no further. It has been on charge for hours with no move from 1%.

The phone did turn on but obviously turned off due to not enough charge. 

Can anyone help please? 

[Bambino · Accepted solution]

@AdeO If you purchased the phone from O2 and it's still under warranty you'll need to send it in for repair. 

You need to speak to customer service.
Call 202 from your mobile if possible or 0344 809 0202, 0800 902 0217 or 0800 032 1402 from another phone. If you have no phone to use, download Skype to call the freephone numbers: Guide: A Guide to Skype 
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

You can also try Google support: Google Help