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Welcome to the Android board!

Hi everyone, Welcome to the Android board! If you have an Android device or are thinking of getting one then this is the board where you can ask questions to other community members! If your question is about your account please remember this is a pu...

Martin-O2 by • Former Staff
  • 56107 Views
  • 2 replies
  • 2 kudos

Resolved! Bill

Why has my bill risen

Brian18 by • Level 1: Joiner
  • 846 Views
  • 1 replies
  • 0 kudos

Resolved! blue screen on phone after update

my phone has a blue screen with downloading on it with Chinese writing on it as well which came up after i did an update for my phone. I have tried resetting my phone but to no avail it always goes back to the blue screen any help would be greatly ap...

Aspharr73 by • Level 1: Joiner
  • 1748 Views
  • 3 replies
  • 0 kudos

Resolved! No yext messages

My dim was changed ..new number changed to previous number..no texts arriving for all the messages.

Resolved! Fitbit

Dear O2, I recently upgraded my phone and chose the Pixel 7 Pro with the free Fitbit and Ear buds. However, I have been unable to claim them because the link does not take me to an area where I can. The phone arrived and the packaging clearly said Fi...

Stu- by • Level 1: Joiner
  • 1553 Views
  • 2 replies
  • 0 kudos

Resolved! 4G calling not enabled

I am off to the USA shortly and need 4G calling I understand. My Samsung s10e is capable of 4G but this does not show under network mode. In MyO2 I cannot find a link to add 4G as a service and following the guide to check my EME1 number this confirm...

Mus by • Level 1: Joiner
  • 824 Views
  • 1 replies
  • 0 kudos

Resolved! Can't change voicemail number on Galaxy S7 edge

I want to change the number my Galaxy S7 edge diverts to on no answer after 30 seconds. If I type in **61*phonenumber*11*30#Send I get "Connection problem or invalid MMI code". I get the same error message if I try to check the status usung *#61#Send...

walcot by • Level 2: Apprentice
  • 9733 Views
  • 24 replies
  • 0 kudos

Resolved! Battery charging

I cant get my Samsumg phone to charge above 92% Can anyone help please ? I turned phone off and on Googling say take battery out i cant its built in

Poppysmum by • Level 19: Quirky
  • 2900 Views
  • 6 replies
  • 0 kudos

Phone lock issue

How long does it take to unlock.my phone

sp15 by • Level 1: Joiner
  • 771 Views
  • 1 replies
  • 0 kudos

Resolved! Porting a number

New sim for 02 pay monthly from pay as you go from Tesco.PAC number provided, transition seemed to take place, however the numberI wished to retain as not been ported?Can anybody help?

Leon3 by • Level 1: Joiner
  • 769 Views
  • 1 replies
  • 0 kudos
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