This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Phone screen black

Roxanne1986
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎13-07-2021 11:10

on ‎13-07-2021 11:10

I have tried a few things my phone screen is black but it's on as I tried to reboot it and it vibrates but no light is on it can someone help me
Message 1 of 2
489 Views
0 Kudos
1 REPLY 1

madasaf1sh
Level 78: King of Kings
  • 12391 Posts
  • 79 Topics
  • 3272 Solutions
Registered:

on ‎13-07-2021 11:49

on ‎13-07-2021 11:49

@Roxanne1986

You may need to force a reboot

Press the power button and the down volume button for at least 5 seconds

You can also try and hold the power button for at least 20 seconds
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 2
482 Views
0 Kudos
Top Kudoed Authors
View All
Top