Phone says insert Sim there is one in there can't make or recieve texts or calls
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on 11-10-2024 14:35
I can not make or recieve calls or texts the phone says insert sim there is one in there
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11-10-2024 14:50 - edited 11-10-2024 14:51
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11-10-2024 14:50 - edited 11-10-2024 14:51
@pixiec Make sure the sim is seated in the sim tray correctly. If it is, the sim may be faulty. Contact O2 to request a new one: How to find help & contact O2: A Guide - O2 Community
Use Skype Guide: A Guide to Skype to call 0800 032 1402 free if you have no phone to use.
Or call into an O2 store, if you have one nearby and they'll provide a new sim with your account details on it. Be sure to bring photo identification with you.

