Phone constantly re-booting, will this cost me to fix?

[Anonymous]

Hi there,

Sat watching a video last night on my Galzy S6 edge and phone dies! The power light on the front is flashing all sorts of colours and phone seems to be constantly on some sort of re-booting loop. Tried the o2 Gurus and googled to death ways to get it working all to no avail.

I have no idea what on earth is going on with it but looks like I'm going to either have to get it rpaired or cut my losses.

For info I'm still in my 2 year contract which ends in August. If I send this for repair will I more than likely be charged for this?

I'm so annoyed!!

[Anonymous]

Thanks.

I can't actually remember what the splash screen loads up as so will check it at home as I left the thing abanodoned there today.

Thanks a lot for your help. Will see how I get on.

[MI5]

If in any doubt and you want to try it yourself, go for the O2 version.

[Marjo]

Hey @Anonymous sorry to hear you're really annoyed. Please do let us know how you get on and if the community can help any further? Also, welcome to the forum!

Thanks a lot for helping @MI5!