14-02-2015 16:07 - edited 14-02-2015 16:10
14-02-2015 16:07 - edited 14-02-2015 16:10
Well done to o2 I asked for unlatch code and less than 24 hrs they sent me the code and hey presto it's now unlocked fantastic service o2
on 14-02-2015 16:09
on 14-02-2015 16:11
on 14-02-2015 16:11
Good to hear @durhamdad
Veritas Numquam Perit
on 14-02-2015 16:42
It's good to see more and more customers starting to come online to praise instead of complaint.
on 14-02-2015 17:09
on 14-02-2015 17:09
@Anonymous wrote:It's good to see more and more customers starting to come online to praise instead of complaint.
Sometimes the system actually does work. Glad the OP got it sorted out quickly and with no problems.
It's only natural that people come to these forums to complain. That's what they're essentially there for. This forum would be a pretty boring place if all people were doing were coming online to say that they were happy.
on 14-02-2015 17:24
on 14-02-2015 17:24
If only everyone received such good customer service
on 16-02-2015 01:22
on 16-02-2015 01:22
on 16-02-2015 07:15
on 16-02-2015 07:15
There is a £15 unlocking fee for payg. More info here @Anonymous
Veritas Numquam Perit
on 16-02-2015 08:42
Last time I asked O2 for an unlock code, I received it within 48 hours. Good to hear the service is being maintained.
on 16-02-2015 10:58
on 16-02-2015 10:58
If it's a P&G phone it has to have been on the network for 12 months before O2 will unlock it unless it's an iphone.