O2 pay monthly friends and family 30% discount

[Anonymous]

Hi I am with O2 nearly 4 years I am getting 30% friends and family discount on my monthly phone tariff, I am due for upgrades soon but now O2 has got phone plan price + airplane price=monthly cost and now o2 said to me you will get 30% on airtime plan not on whole monthly bill off 30%, This not fair

[Anonymous]

That's how it works with the new refresh tarriffs

[Anonymous]

Before that it use to be one monthly cost tariff, is this better for customers

[Anonymous]

It's better in the sense that when you want to upgrade the phone you just have to pay off the phone plan and can get a new phone whenever you like

[Anonymous]

My upgrade is due on 22/06/14 and I am on £43 month tariff and I get discount 30% so my bill comes to about £30, say if I don't upgrade and keep it sim only will I have to pay less then £30 as affected with new tariffs ?

[Anonymous]

The 30% discount doesn't apply to sim only so if you go for sim only you will have to pay full price on whichever one you choose there are a lot under £30 a month though

[Anonymous]

Ok thanks mate

[Anonymous]

Your welcome

[MI5]

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@Anonymous wrote:
The 30% discount doesn't apply to sim only so if you go for sim only you will have to pay full price on whichever one you choose there are a lot under £30 a month though

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Sorry Damien1 but that is incorrect.

F&F can be applied to SIMO tariffs...@ 30%

F&F can be applied to refresh tariffs (@50% off airtime only)

So @Anonymous you will see that now you get 50% off a refresh airtime rather than 30% off whole contract price

[adamtemp64]

@MI5 have you got a link to that info as here https://o2open.co.uk/O2Open/servlets/ShowFAQ still says 30% refresh only (could just be website out of date again )