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O2 free WiFi problems

Anonymous
Not applicable

Hi i'm hoping to resolve an issue with my phone using o2 WiFi in Subway. I did post a similar post about 1 month ago but didn't get real solution. My phone can recognise that there is a connection there, and sometimes it loads the o2 WiFi free sign in page, but 9/10 times it's connected but has 'no internet connection'. I have downloaded the app and deleted my devices from o2 WiFi (including an old iPhone) and then re-registered my number. Lastly the frustrating thing is that sometimes I do get a connection but not for more than 15 mins. I actually work in the store and I've phoned the o2 helpdesk is working fine by the o2 WiFi techies and it has good strength and good speed.

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MI5
Level 94: Supreme
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Let us know how it goes mate.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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Hey @Anonymous, any progress? slight_smile

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