No network STILL!!!!!!!

[Anonymous]

Hi i live in the peak national park and for the third day now i still have no network and nobody seems to know when we will be back online but you still happy to keep taking our monthly direct debits......well i think its very poor customer service and no wonder O2 is lagging behind EE and the 3 network well this is another customer and thats 4 on our street that will not beca returning customer.

[jonsie]

You aren't alone. Many customers are having coverage issues across the country.

[Anonymous]

But why?????

[Anonymous]

The network is upgrading its masts and we think it's causing mast congestion. O2 have not officially confirmed this theory.

[Anonymous]

Try these tips http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...

And keep a diary of the downtime so when it's back up ask O2 for a goodwill gesture via customer services.

Until then in the interim think about

tugo for contract customers and works off home wifi

What app or Viber but these need the other party to be using them too.

[Anonymous]

Its not that easy when u want to ring your lids when they are on holiday grrrrrrrrrrrr but thanks for the tips guys

[Anonymous]

Frustrating times indeed. 😞

Your most welcome.

[Anonymous]

Very pal very

[MI5]

Looking for a positive for you...... at least you live in a nice part of the country

[Anonymous]

No network for me either and I live in Essex