on 24-01-2014 10:35
on 24-01-2014 10:35
Hi
I went into the O2 shop in York to renew my contract. Did this all fine until I tired to connect to the internet, no can do. Message reads - Need network connection to use, pls turn on mobile data or Wi Fi in settings. I have done this but still nothing. It worked perfectly well before going into shop.
Lynn
Solved! Go to Solution.
on 24-01-2014 11:01
Yes, takes up to 24 hours but usually only takes few, you should be up and running later today, if not, contact us, or call O2.
on 24-01-2014 10:39
on 24-01-2014 10:39
on 24-01-2014 10:40
on 24-01-2014 10:40
on 24-01-2014 10:42
on 24-01-2014 10:42
on 24-01-2014 10:42
on 24-01-2014 10:52
Yes I have kept the phone so only new sim. I will wait to see if it is activated after 24 hours, but it would have ben useful to have been told that it may take that long to be activated.
Yes I can make and receive calls and sent text messages.
on 24-01-2014 10:54
on 24-01-2014 10:54
on 24-01-2014 11:01
Yes, takes up to 24 hours but usually only takes few, you should be up and running later today, if not, contact us, or call O2.
on 24-01-2014 11:21
on 24-01-2014 11:21
on 24-01-2014 11:33
on 24-01-2014 11:33