New SIM text problem

Anonymous · ‎15-10-2015

Recently got a new SIM loaded wife's number into phone and now whenever the phone is switched back on it sends her 5 blank texts. Drives her a bit more mad every time, at least she appreciates how often the battery runs out. Any ideas?

Cleoriff · ‎15-10-2015

Hi @Anonymous I know you say you have a new sim.... I might be inclined to try another new sim....

Just pop into an O2 shop and get it exchanged...

This is my first thought ...I expect someone else could offer further advice:smileywink:

Edited to add...maybe remove the sim...give it a clean and reinsert to see if this clears up the problem...

Veritas Numquam Perit

MI5 · ‎15-10-2015

Is it an iPhone?
It may be trying to activate imessage. ..

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎15-10-2015

@MI5 wrote:
Is it an iPhone?
It may be trying to activate imessage. ..

To be honest Rich I only found this as a problem with iPhone when I did a google search...but op posted in Android section?

Veritas Numquam Perit

MI5 · ‎15-10-2015

Yeah but wasn't sure if in correct section

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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