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Level 1: Joiner
Posts: 1
Registered: ‎10-08-2018
Accepted Solution

Network sim lock

My mobile has a perso lock which I would like to unlock. It seems that I require a sim network PUK code to do so. Could I ask for some assistance with it?
Posts: 101,652
Topics: 770
Registered: ‎14-01-2013

Re: Network sim lock

Hi @Michael3

If it's a PUK code you need to UNBLOCK your phone...this can be found in My O2 under device details


If you want to unLOCK your phone...all info here https://community.o2.co.uk/t5/How-to-Guides/Unlocking-an-O2-phone-to-use-a-different-SIM-card/ba-p/1...


*The Game Is On*

Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Network sim lock

Hi @Michael3, and welcome to the forum! Please let us know if the info @Cleoriff shared above helps you get this sorted, or if you have any additional questions :slight_smile

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