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Moto Edge Screen Display

NWalshe
Level 1: Joiner
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My new (6 day old) moto Edge has started to have pink and purple marks on the screen. I know that this is a known issue but is there a quick fix for it because trying to navigate the help pages is impossible.
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MI5
Level 94: Supreme
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@NWalshe 

A software update was supposed to have fixed this issue, so check you have all updates installed on phone.

If still no good, contact O2 for a replacement.

Guide: Coronavirus Community Help and Support 

https://www.o2.co.uk/help/phones-sims-and-devices/our-faults-and-repairs-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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@NWalshe

The best place to look for help with Motorola devices is the Forums provided by them:

https://forums.lenovo.com/t5/edge/bd-p/edge_en
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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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