Re: Moto Edge Screen Display

NWalshe · ‎16-10-2020

My new (6 day old) moto Edge has started to have pink and purple marks on the screen. I know that this is a known issue but is there a quick fix for it because trying to navigate the help pages is impossible.

MI5 · ‎16-10-2020

@NWalshe

A software update was supposed to have fixed this issue, so check you have all updates installed on phone.

If still no good, contact O2 for a replacement.

Guide: Coronavirus Community Help and Support

https://www.o2.co.uk/help/phones-sims-and-devices/our-faults-and-repairs-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

madasaf1sh · ‎17-10-2020

@NWalshe

The best place to look for help with Motorola devices is the Forums provided by them:

https://forums.lenovo.com/t5/edge/bd-p/edge_en

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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