cancel
Showing results for 
Search instead for 
Did you mean: 

Moto Edge Screen Display

NWalshe
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:
My new (6 day old) moto Edge has started to have pink and purple marks on the screen. I know that this is a known issue but is there a quick fix for it because trying to navigate the help pages is impossible.
Message 1 of 3
425 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@NWalshe 

A software update was supposed to have fixed this issue, so check you have all updates installed on phone.

If still no good, contact O2 for a replacement.

Guide: Coronavirus Community Help and Support 

https://www.o2.co.uk/help/phones-sims-and-devices/our-faults-and-repairs-policy

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 3
423 Views

madasaf1sh
Level 76: Forum Legend
  • 9988 Posts
  • 54 Topics
  • 2981 Solutions
Registered:
@NWalshe

The best place to look for help with Motorola devices is the Forums provided by them:

https://forums.lenovo.com/t5/edge/bd-p/edge_en
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 3
401 Views